Takeda Knowledge Extraction tool

Streamlining Pharmaceutical Literature Reviews Through Intelligent Design

Overview

  • My role: Product Designer

  • Timeline: 8 months (Discovery to MVP Launch)

  • Team: Cross-functional team of 12 (Product, Engineering, Data Science, Research Operations)

  • Focus Areas: Enterprise UX, AI/ML Interface Design, Workflow Optimization

The Problem

The Global Evidence & Outcomes (GEO) team at Takeda faced a critical efficiency challenge that was impacting pharmaceutical research timelines and resource allocation:

The Scale of the Challenge:

  • 40+ literature reviews conducted annually

  • 6+ months required for systematic literature reviews

  • $250K+ cost per systematic review

  • 2-4 months for targeted reviews at $100K+ each

  • 2-3 urgent ad hoc requests per month per lead

  • 20+ hours of manual screening per urgent request

Core Problems Identified:

  1. Time-to-insight bottleneck: Critical research decisions delayed by months

  2. Resource drain: High-cost manual processes limiting team capacity

  3. Risk of oversight: Tight deadlines leading to potential missed insights

  4. Scalability limitations: Unable to handle increasing research demands

"We were spending more time collecting data than analyzing it. Our researchers were becoming data entry clerks instead of strategic thinkers." - GEO Team Lead

Findings after Research & Discovery Process

Users spent 70% of time on data extraction vs. analysis
Impact: High
Design Implications: Prioritize extraction automation

Each researcher had unique schema preferences
Impact: Medium
Design Implications: Build flexible, customizable schemas

Quality validation was the #1 concern with AI tools
Impact: High
Design Implications: Design transparent confidence indicators

The Solution: Intelligent Schema-Driven Extraction

1: Schema-First Approach

  • Rationale: Users needed control over data structure before AI processing

  • Impact: 40% reduction in post-processing time

2: Confidence-Based Review System

  • Rationale: Users required trust and verification mechanisms

  • Impact: 95% user acceptance rate for high-confidence extractions

3: Progressive Disclosure Interface

  • Rationale: Complex workflows needed to remain approachable

  • Impact: 60% reduction in onboarding time

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